Embedding etiquette skills in science course assists undergraduate career preparation
In our fast-paced, technology-driven world, the age-old custom and etiquette of writing a thank-you note may often be forgotten. Educators often assume undergraduates have mastered the art of crafting a thoughtful and articulate thank-you note by the time they enter college, but this is not always the case. To provide students with the opportunity to master this important professional skill we added it to our upper level (juniors and seniors) biology class, BSCI 735 Cell Biology. To ensure the thank-you notes were written in a professional style, the University’s Career Consultant provided a workshop during class time. She provided examples of persons who should receive thank-you notes and the types of occasions that warrant them (Table 1).
It was emphasized that sending a well-crafted thank-you note would set them apart from their peers in a competitive marketplace for jobs and graduate school. To facilitate discussion, peer feedback and evaluation, the students were broken into groups of four and asked to evaluate a thank-you note provided by the Consultant. After fifteen minutes, the thank-you notes were projected on the board in front of the class and each group reported the errors and omissions they had evaluated. The class discussion was robust, with students gaining a new awareness of the information that needed to be included, and of the importance of the task. The Consultant pointed out additional errors that the class had missed and explained the rationale behind her critique.
After the workshop, the instructor assigned the class to write and email the Consultant a thank-you note within twenty-four hours of her presentation. A grading rubric was provided to the students (Table 2). The Consultant graded the assignment with the rubric and provided feedback to the students. The instructor received graded copies of the student thank-you e-mails and reviewed the Consultant’s feedback. This activity provided both students and instructor with clear expectations of what a well-crafted thank-you note should look like. Throughout the rest of the semester several guest speakers came into class and gave a presentation. The students’ were assigned to write them a thank-you note that included the following; name of speaker and date of visit, a mention of their specific topic and one thing they found interesting about the presentation. Over the course of the semester the quality of the students’ thank-you notes improved. This type of class assignment embedded instruction of a professional skill into the course curriculum. By having the Career Consultant be the leader of the initiative it added some real-world credibility to the assignment and elevated its importance. It also increased the awareness of the students of the services provided by the Internship & Career Planning office. Finally, we hope that the acquisition of these professionalism skills during their undergraduate careers can help students land their first jobs, or ensure successful entry into graduate school.
Patricia A. Halpin1 and Jennifer Landon2
1Biological Sciences Program and 2Office of Internships and Career Planning
University of New Hampshire at Manchester, Manchester, New Hampshire
The art and practice of gratitude: practicing an overlooked skill to help undergraduate biology students become successful professionals.
Halpin PA, Landon J
Adv Physiol Educ. 2015 Jun